Last Revised: February 2026
This privacy notice for Dynamics App Lab Limited ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit ringlyo.com or engage with us in other related ways including sales, marketing, or events.
Questions or concerns? If you do not agree with our policies and practices, please do not use our Services. If you have questions, contact us at [email protected].
We may process personal information depending on how you interact with our Services and the choices you make.
We do not process sensitive personal information.
We do not collect any information from third parties.
Depending on your location, you may have rights regarding your personal information. Visit ringlyo.com/contact to exercise them.
We may share information in specific situations and with specific categories of third parties.
We have organisational and technical processes in place to protect your personal information.
In Short: We collect personal information that you provide to us when registering and using Ringlyo.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products, participate in activities on the Services, or otherwise contact us. The personal information we collect may include:
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment, such as your payment instrument number and security code. All payment data is handled and stored by Stripe. See their privacy notice at stripe.com/ie/privacy.
In Short: Ringlyo provides an AI assistant service to restaurants. When restaurant guests interact with the Ringlyo-powered assistant — by phone, WhatsApp, or other channels — certain personal data is collected on behalf of the restaurant.
Ringlyo operates as an AI assistant service for restaurants. In this context, Ringlyo acts as a data processor on behalf of its restaurant clients, who are the data controllers responsible for their guests' personal data. If you are a restaurant guest and have questions about how your data is used, please contact the restaurant directly.
The personal data collected through the Ringlyo assistant service on behalf of restaurants may include:
Call Recordings. Ringlyo records telephone and voice interactions handled by the AI assistant service. Calls are recorded for the purpose of monitoring and improving service quality. Call recordings are retained for a maximum of 60 days, after which they are permanently deleted. Access to call recordings is restricted to authorised personnel only.
Call Transcripts. Ringlyo generates text transcripts of voice interactions for the purpose of quality monitoring and resolving order or booking queries. Transcripts are retained for a maximum of 90 days, after which they are permanently deleted. Transcripts are not used for AI training or any other purpose beyond service quality and operational support. Access is restricted to authorised personnel only.
Ringlyo does not share restaurant guest data with any third-party companies. This data is used solely to provide the service to the restaurant and is not used for marketing or any other purpose.
Third-Party Restaurant Systems. As part of delivering the Ringlyo AI assistant service, the AI may automatically create table reservations or food orders directly within the restaurant's own third-party systems, such as table reservation platforms or point-of-sale (POS) systems. In doing so, personal data such as name, phone number, and booking or order details is passed to these systems. Ringlyo does not own, operate, or control these third-party systems and is not responsible for how they store, process, or retain personal data. Guests wishing to understand how their data is handled within these systems should contact the restaurant directly or refer to the relevant system provider's privacy policy.
In Short: Some information — such as your IP address and browser characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This includes device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information.
Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access our Services.
Device Data. Information about your computer, phone, tablet, or other device, including IP address, browser type, hardware model, operating system, and system configuration information.
Location Data. Information about your device's location collected via GPS and other technologies. You can opt out by disabling your Location setting on your device.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for the following reasons:
In Short: We only process your personal information when we have a valid legal reason to do so.
If you are located in the EU or UK, the GDPR and UK GDPR require us to explain the valid legal bases we rely on:
We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
We may process your personal information when necessary to fulfil our contractual obligations to you.
We may process your information when reasonably necessary to achieve our legitimate business interests, including marketing activities and improving user experience.
We may process your information where necessary for compliance with our legal obligations.
We may process your information where necessary to protect your vital interests or those of a third party.
In legal terms, we are generally the "data controller" under European data protection laws of the personal information described in this privacy notice.
If you are located in Canada, we may process your information if you have given us specific or implied consent, or in exceptional cases as permitted by applicable law.
In Short: We do not sell or share restaurant guest data with third parties. We may share Ringlyo account holder data only with service providers necessary to operate our platform.
Restaurant guest data. Personal data collected through the Ringlyo AI assistant service on behalf of restaurant clients — including reservation details, order details, phone numbers, and call recordings — is not shared with any third-party companies by Ringlyo for advertising, marketing, or any other purpose.
Restaurant third-party systems. As part of the service, the Ringlyo AI assistant may automatically submit reservation or order data into the restaurant's own third-party platforms, such as reservation management systems or POS systems. This transfer is carried out on behalf of the restaurant as part of fulfilling the service. Ringlyo does not control these systems and is not responsible for their data practices. The restaurant is the data controller responsible for ensuring their chosen systems comply with applicable data protection laws.
Ringlyo account holder data. We may share your data with third-party vendors and service providers who perform services for us and require access to such information to do that work. We have contracts in place with all third parties designed to safeguard your personal information. The categories of third parties we may share personal information with:
Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising purposes.
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
Google Analytics. We may share your information with Google Analytics to track and analyse the use of the Services. To opt out, visit tools.google.com/dlpage/gaoptout.
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.
We apply the following specific retention periods:
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or securely store it and isolate it from further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18, or that you are the parent or guardian of a minor and consent to such minor's use of the Services.
If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].
In Short: Depending on your location, you have rights that allow you greater access to and control over your personal information.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to:
Withdrawing your consent: You can withdraw your consent at any time by contacting us using the details provided in section 13.
Opting out of marketing communications: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us.
Cookies: Most web browsers accept cookies by default. You can set your browser to remove or reject cookies, though this may affect certain features of our Services.
If you have questions or comments about your privacy rights, you may email us at [email protected].
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. As no uniform technology standard for recognising and implementing DNT signals has been finalised, we do not currently respond to DNT browser signals. If a standard is adopted that we must follow in the future, we will inform you in a revised version of this privacy notice.
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have specific privacy rights.
| Category | Collected |
|---|---|
| A. Identifiers (name, email, IP address, etc.) | Yes |
| B. Personal information (California Customer Records) | Yes |
| C. Protected classification characteristics | No |
| D. Commercial information | No |
| E. Biometric information | No |
| F. Internet or network activity | No |
| G. Geolocation data | Yes |
| H. Audio, electronic, sensory information | No |
| I. Professional or employment-related information | No |
| J. Education information | No |
| K. Inferences from collected personal information | No |
| L. Sensitive personal information | No |
How to exercise your rights: Visit ringlyo.com/contact or email [email protected].
Appeals: If we decline to take action regarding your request, you may appeal by emailing [email protected].
California "Shine The Light" Law: California residents may request information about categories of personal information we disclosed to third parties for direct marketing purposes. Please submit your request in writing using the contact details in section 13.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this notice. If we make material changes, we may notify you by posting a prominent notice or by sending you a direct notification. We encourage you to review this privacy notice frequently.
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO):
Dynamics App Lab Limited
Data Protection Officer
13 Adelaide Road, Dublin, D02 P950, Ireland
Email: [email protected]
Phone: +353 1 233 7973
Web: ringlyo.com/contact
EEA and Switzerland representative: If you are a resident in the European Economic Area or Switzerland, you may contact Paolo Nicoli directly: